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Concept Note
 
VelocityOnWeb
 
 
 
 
 
Mobile Marketing
 
What is Mobile Marketing?
 
Mobile Marketing is the use of the mobile medium as a communications and entertainment channel between a brand and an end-user. It is a new addition to the media mix, with great opportunities for direct interaction with customers and cost-effective data collection.
   
 
Why Mobile Marketing?
 
Interactivity - Possible to engage the consumer in a dialogue
   
Anywhere/Anytime - Mobile is always in the pocket
   
High reach - Over 100 million mobile subscribers in India.
   
Personal - Highly effective as communication to an individual
   
Viral - Fun factor allows for epidemic phenomenon
   
Targeted - Specific message can be conveyed based on the consumer profile
   
Digital - A medium allowing for deep campaign analysis
   
Cost - Significantly cheaper than other media
   
 
Mobile messaging provides a cost effective means to engage a customer and build a long-term relationship.
 
Mobile Marketing Applications
 
Product launch
   
Sales promotion
   
Thematic Ad based promotions
   
Brand awareness
   
Event promotion
   
Interactive TV
   
Location based marketing campaigns
   
Mobile coupons
   
Market research
   
Feedback
   
Contests
   
Branded advergaming
   
Loyalty programme
   
 
 
Bouquet of mobile messaging Services
 
ValueFirst provides end-to-end services required to execute a mobile marketing campaign. The services can be classified as:
 
Targeted Marketing
   
Custom text and picture messages depending on the user profile are pushed to the target audience. Costs involved are the costs of the lists (you may have your own lists) plus the costs for sending the message. Messages can be created and pushed on the basis of pre-configured business rules.
   
 
Short-code services
   
A 4 digit number accessible by subscribers of any mobile operator is used to run campaigns, receive response from consumers and generate an opt-in list. Used when the campaign is targeted at prospective customers and/or the recall value is important.
   
 
Long-code services
   
A 10 digit virtual/real mobile number which has to be rented out from an operator - work across all operators but cheaper than the Short Code. Has lower recall but potential for high usage in a closed user environment e.g. to interact with members of a loyalty card scheme.
   
 
Mobile Marketing Case Studies
 
A leading Radio Channel
   
Scenario: The Credit Card Company wished to increase sales by asking for referrals.
   
Solution: They used two way messaging services of ValueFirst, with Long Code option, sent SMS to customers asking to send mobile numbers of referrals.
   
Benefits: The customer generated a huge database of potential customers which resulted in higher sales.
   
 
Top Credit Company
   
Scenario: The channel wanted to use mobile marketing as a media to enhance interactivity and analyse their listener-ship patterns to arrive at rating of their programmes.
   
Solution: ValueFirst provided a Short Code based messaging Platform and the radio channel ran the campaign successfully.
   
Benefits: The response was overwhelming and crossed 5 million hits in 15 days. The channel arrived at focussed rating of their programs so as to charge differential rates from the advertisers.
   
 
 
 
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